faq

WEBSITE DESIGN FREQUENTLY ASKED QUESTIONS

Questions about Website Design

Do I have to meet in person with Brilliant Blue Designs when developing a website for my business?

No. Although Jamie can meet with customers in Royal Oak, Michigan face-to-face (Brilliant Blue Designs reserves space at The Office Coffee Shop co-working space for this purpose by appointment when this is necessary- that is what our address is, we are a member!) , we have customers throughout the United States whom we only meet with in the virtual world.   Projects with them are completed by using telephone, text, messaging, email and video conferencing. When you call us, please be sure to leave a message- you are calling a personal mobile phone and I cannot take calls when I am in the middle of meetings or in the middle of projects.

How much will my website cost?

There are many aspects that factor into the cost from concept through implementation. These costs can vary widely depending on what your project needs are and how long we estimate that it will take to complete the project.  As an example, a base website redesign starting with five pages starts at about $700.  To get a tailored estimate for your needs, get a quote from us  today.

What does Brilliant Blue Designs require from me/my company at the start of a website design project?

This varies somewhat from project to project, but this is a fairly good starting guide:

Signed contract and deposit.

Login info for your existing Internet products that relate to the new project such as login details for current hosting, WordPress install login if it exists, and domain name information.


All existing marketing assets that your company may have such as logo files, marketing copy, and any other electronic assets that may further the project goals.


New content that you may want incorporated/added to the new site.

What happens if I do not update my site after it is completed?

If your site is built on WordPress, lack of updates can mean lack of protection from vulnerabilities.  WordPress is unfortunately a frequent target for hackers who want to use your domain name to spam other people’s email inbox, and they will use any vulnerability to do so.  Out-of-date plug-ins and themes are one of the easiest ways to do so.  This is the biggest reason we offer maintenance plans here at Brilliant Blue Designs.

In addition, refreshed or new content reminds Google that your site has value. Google values content above everything else in its weighing algorithms that pushes sites higher in search results. New, strong content helps push your site up in those search results, helping potential customers find you easier. If you have a WordPress site that is set up for your blogging in mind, you should be able to add blog articles yourself- with the ability to add tags and keywords – keep an eye on this site for educational articles on how to optimize your articles for exactly that. SEO is often confusing, and constantly changing – but some simple things help keep your site present in those algorithms a little bit more. Brilliant Blue Designs is also available to add a page here and there or adjust styling if needed on hourly basis. We want you to continue to shine as bright as you deserve to!

What can go wrong if I update my plugins / WordPress core / theme on my own?

We get it, we love DIY too.  We even publish help articles occasionally to offer tips to help out, when we can.  Updating plug-ins and themes and WordPress core has the potential to break your site because of code conflicts between the new code and existing code. Specifically, the PHP framework of your site may not always agree with your plug ins, or your WordPress core may conflict with your updated plug ins or themes. A single updated plug in that conflicts has the ability to crash a site or to make it run incredibly slow.   Okay, I’ll admit it, I’ve broken more than my fair share of sites over the years -mostly the one you are one right now- but that means I’m also very familiar with how to walk those changes back to fix what I’ve broken and how to avoid breaking things in the first place. These snags and snafus are literally the biggest reason I offer maintenance deals.

How much do your maintenance services cost?

Like all of our services, we sell them in both package and hourly rates.  Our maintenance services are $75 per hour billed to the quarter hour or a flat rate of $50 a month.  Some months may require more than that half hour, some less- the package just takes the mystery out of it for both of us. In the flat rate package, I will monitor your site and regularly update your plug ins, WordPress core, and themes and monitor your site security – and send you regular updates on your site’s status.

What are Brilliant Blue Designs Terms of Service

We operate first and foremost under the principle that we are a team with our customers – and we want to ensure they are happy with the services they receive from us.  Find our full Terms of Service here.

Does Brilliant Blue Designs receive any advertising revenue?

Brilliant Blue Designs accepts forms of cash advertising, sponsorship, paid insertions or other forms of compensation.  We make money when someone places a banner or sponsored post on this site; or when our visitors click on an affiliate link and make a purchase. The full details of these arrangements can be found in our disclosures here.

How is my information protected?

Your privacy is important to us.  Our full privacy policy can be found here.

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