faq

Frequently Asked Questions

Do I have to meet in person with Brilliant Blue Designs when developing a website for my business?

No. Although Jamie can meet with customers in Royal Oak, Michigan face-to-face, we have customers throughout the United States whom we only meet with in the virtual world.   Projects with them are completed by using telephone, text, messaging, email and video conferencing.

How much will my website cost?

There are many aspects that factor into the cost from concept through implementation. These costs can vary widely depending on what your project needs are and how long we estimate that it will take to complete the project.  As an example, a base website redesign starting with five pages starts at about $700.  To get a tailored estimate for your needs, get a quote from us  today HERE

What does Brilliant Blue Designs require from me/my company at the start of a website design project?

This varies somewhat from project to project, but this is a fairly good starting guide:

Signed contract and deposit.
Login info for your existing Internet products that relate to the new project. Things such as login details for current hosting and domain name information.
All existing marketing assets that your company may have. Things such as logo files, marketing copy, and any other electronic assets that may further the project goals.
new content that you may want incorporated/added to the new site.

What happens if my site does not get updated?

If your site is built on WordPress, lack of updates can mean lack of protection from vulnerabilities.  WordPress is unfortunately a frequent target for hackers who want to use your domain name to spam other people’s email inbox, and they will use any vulnerability to do so.  Unfortunately, out-of-date plug-ins and themes are one of the easiest ways to do so.  This is the biggest reason we offer maintenance plans here at Brilliant Blue Designs.

What can go wrong if I update on my own?

We get it, we love DIY too.  We even publish help articles occasionally to offer tips to help out, when we can.  Updating plug-ins and themes and WordPress core has the potential to break your site because of code conflicts between the new code and existing code.  Okay, I’ll admit it, I’ve broken more than my fair share of sites over the years (mostly the one you are on right now!), but that means I’m also very familiar with how to walk those changes back to fix what I’ve broken and how to avoid breaking things in the first place.

How much does maintenance services cost?

Like all of our services, we sell them in both package and hourly rates.  Our maintenance services are $75 per hour billed to the quarter hour or a flat rate of $50 a month.  Some months may require more than that half hour, some less- the package just takes the mystery out of it for both of us.

What are Brilliant Blue Designs' Terms of Service?

We operate first and foremost under the principle that we are a team with our customers – and we want to ensure they are happy with the services they receive from us.  Our full Terms of Services can be found HERE

Does Brilliant Blue Designs receive any advertising revenue?

Brilliant Blue Designs accepts forms of cash advertising, sponsorship, paid insertions or other forms of compensation.  We make money when someone places a banner or sponsored post on this site; or when our visitors click on an affiliate link and make a purchase. The full details of these arrangements can be found in our disclosures can be found HERE

How is my information protected?

Your privacy is important to us.  Our full privacy policy can be found HERE